Delivery and Shipping
Christmas Delivery cut-off dates
Be sure to place your orders prior to midnight 20/12/2023 if you would like to receive your blocks in time for Christmas!
All orders will be printed by us within 1-3 business days of you placing your order.
(If you have ordered an Acrylic block, please allow for an additional 1-2 business days).
Please allow extra time for dispatch during peak periods, May/August/December.
With all orders being printed and dispatched from Melbourne, please consider this when choosing your preferred shipping method.
Shipping charges for your order will be calculated and displayed at checkout.
Plan ahead
If you need your order by a certain date, please contact us as soon as possible. Next-day shipping may be possible.
Try to follow the timelines above and order with plenty of time to spare. But if it’s the last minute and you need it ASAP, we’ll do our best to help.
Standard Shipping times for Australia Post
Within Victoria/Melbourne
Metro - up to 2 business days
Country - up to 5 business days
Outside of Melbourne
Metro - up to 3-6 business days, depending on destination points
Country - Times vary greatly depending on region, please use this link to calculate your delivery and postage time.
Express Post Parcels for Australia Post
Next Day Delivery following dispatch. If you need your order by a certain date, please contact us as soon as possible. Next-day shipping may be possible, please contact us to check.
Express shipping covers 80% of Australian private addresses, Post Office Boxes and business addresses.
The service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, Australia Post will use the fastest possible transport links, but it won't be covered by Australia Post Next Day Guarantee.
Please Note
Please allow the shipping time-frames stated above before contacting us about your order. Australia Post recommends allowing 6 business days for your parcels to arrive, although at peak times - in our experience - this can be longer. If you require your items by a certain date, please opt for express shipping for peace of mind, and let us know via phone or email.
Any orders that are returned to us via the postal service - due to incorrect information supplied or items not being collected - will incur additional postage fees if it is to be redirected to an alternative address.
Thank you for supporting our small business!
We're a small business making handmade, customized products.
We pride ourselves on quality, consistency, and fast delivery. Occasionally, there are factors (special requests, high order volume, production problems, etc.) that might cause an order to be delayed. We rarely miss our production times, however, they are not guaranteed.
It's good to note that it's better to order sooner rather than later to leave plenty of time for production and shipping.
More questions?
Reach us at info@memoryblock.com.au with all your shipping queries.