Yes! Just leave a note in the "Add special instructions" section above the checkout button in your cart, and our team will send a preview before printing. This is ideal if you're unsure about the photo upload, cropping, or want to see your photo wall as a set. It’s also helpful for heart and hexagon blocks that don’t have crop previews.

Absolutely! Simply add the product to your cart without uploading the photo. Our team will then personally follow up to ensure we receive them. This way, you can take advantage of sale prices and supply your photos whenever you're ready. There's no rush!

Yes! We accept all formats and orientations of photos. If you have any questions you can email us your photo at info@memoryblock.com.au

Choosing the perfect photo can make a gift truly special. Look for images that capture meaningful memories like family moments, candid shots, or favorite trips. Consider highlighting photos that reflect the recipient’s hobbies, interests, or significant life events. If you have several photos in mind, you could create a photo wall—currently on sale for 30% off—with a themed collection of photos to make the gift even more unique. Themes like cherished memories, shared experiences, or milestone moments work beautifully.

To personalise the gift even more, you can add a block inscription with a date, quote, or special message.

If you're getting an error when uploading, or don't have your photos ready right now, don't worry! Please add your product to the cart without uploading a photo and proceed to checkout. After you place your order, our team will personally follow up and send you an email with detailed instructions on how to upload your photos at your convenience. This is especially helpful for photos larger than 10MB.

At Memory Block, we ensure every photo looks its best! Our expert team reviews each image before printing to make sure it meets our high-quality standards.
We use top-of-the-line printing technology and materials to bring out the best in your photos, ensuring vibrant colors and sharp details.

If we foresee any issues or if the photo doesn’t fit as expected, we’ll contact you directly to make sure everything meets your satisfaction.

Feel free to include any specific cropping preferences in your order notes, and we’ll do our best to accommodate them. If we encounter any challenges with your request, we’ll reach out to you before we finalize the print. Rest assured, your memories will be captured beautifully.

The main difference between our Bamboo and Pine blocks is the aesthetics. Both materials are of the same great quality and they print very similar to each other. The bamboo can be slightly more matte than the pine with very fine grains through the print.

The Pine can have a smoother finish, however due to the natural nature of the wood, tiny grains are also sometimes visible. Most people choose based on what they believe is more attractive.

Some people like the rustic pine others like the sleek, classy bamboo as it has a nice grain through it and side pattern. Bamboo is $5 extra per block.